USCIS again changed its mission statement – this time to take a more pro-immigration stance.
In 2018, USCIS under the Trump administration changed its mission statement to align with President Donald Trump’s emphasis on enforcement, rigorous scrutiny, and extreme verification. Statement did not emphasize customer satisfactionthat is to say, the satisfaction of applicants, applicants and beneficiaries. The change in direction was abrupt and did not go unnoticed. Instead, the mission statement focused on protecting and serving the American people and ensuring that benefits were not provided to those who did not qualify or to those who “would harm us. …”. The 2018 statement did not speak of the United States as a “nation of migrants” and focused on efficiency while “protecting Americans, securing the homeland, and honoring our values.”
The new USCIS 2022 Mission Statement reflects President Joe Biden’s belief that “New Americans fuel our economy as innovators and job creators, working in all American industries and contributing to our arts, our culture and our government. Accordingly, he issued executive orders directing various immigration agencies to reduce unnecessary barriers to immigration. The 2022 mission statement also reflects President Biden’s directions and USCIS Director Ur M. Jaddou’s “vision of an inclusive and accessible agency.” Director Jaddou “is committed to ensuring that the immigration system . . . is accessible and human. . . [serving] the public with respect and fairness, and to lead with integrity to reflect America’s promise as a nation of welcome and opportunity today and for generations to come.
According to Director Jaddou, USCIS will strive to achieve the core values of treating applicants with integrity, dignity, and respect and using innovation to provide world-class service while vigilantly building and improving the security. On February 3, 2022, Director Jaddou and her deputies updated the nation on the agency’s efforts to improve service at USCIS. Agency leaders have made it clear that USCIS knows it must continue to eliminate backlogs, reduce processing times, reduce evidence requests and unnecessary interviews, eliminate inequities in processing times between service centers and improve the contact center, among others, to achieve its purpose. goals. By using streamlining and technological innovation, USCIS hopes to make itself much more consumer-focused.
© 2022 Jackson LewisNational Law Review, Volume XII, Number 52